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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonia Hollandsworth

Tonia Hollandsworth

April 12, 2024

5  out of  5
rating by Tonia Hollandsworth
"They were wonderful and helped me so much! Tatyana was very kind. We are from out of town and they helped us so much!"
We responded:
"Tonia- THANK YOU so much for the 5 star rating review! We TRULY value and appreciate your business! Much appreciated! Rita Johnson"
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Otis N White Jr

January 19, 2024

5  out of  5
rating by Otis N White Jr
"Terrific support on a recent Policy renewal. I was impressed with the prompted and professional assistance. Tatyana represented the team very well!!!!"
We responded:
"Thank you so much for your terrific feedback regarding your recent policy renewal experience. I'm delighted to hear that you were impressed with the prompt and professional assistance you received. It's always our goal to provide efficient and helpful service and knowing that Tatyana represented our team so well is truly gratifying. -Rita"
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Laure Barboza

January 11, 2024

1  out of  5
rating by Laure Barboza
"It took me years to realize the dishonesty of this agent and some of her disciples.And Rita Johnson as the boss won't bother to fix her agents mess. Staying quiet is also approval of their misconduct.Charging me for someone else services is stealing and been lying to me that it's the new policy until I found out is a crime."
We responded:
"The issues you've raised regarding being incorrectly charged and the misinformation about policy changes are alarming, and I assure you that this is not the standard we aim to uphold. I am committed to investigating this matter thoroughly and rectifying any errors or misconduct that may have occurred. Please contact the office at your earliest convenience by calling (770) 228-6164. -Rita "
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Hubert Harper

November 14, 2023

5  out of  5
rating by Hubert Harper
"Rita Johnson's State Farm agent Connie, was the most professional and helpful agent I've ever dealt with."
We responded:
"Thank you for taking the time to share your positive experience with our agent, Connie. It's fantastic to hear that Connie was the most professional and helpful agent you've ever dealt with! -Rita "
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Cary Brooks

October 13, 2023

5  out of  5
rating by Cary Brooks
"Great experience couldn’t ask for a better agent and Connie Chupp is always so helpful even with little things and can always answer any questions I have it’s always a pleasure to work with her."
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Ed

October 13, 2023

5  out of  5
rating by Ed
"Excellent Service! Connie helped me with my auto, home and even life insurance. She is very knowledgeable and courteous! Thank you very much! Highly recommend!!"
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Marvin Clark

October 12, 2023

5  out of  5
rating by Marvin Clark
"Angel, State Farm Agent with Rita Johnson help me. And we’re very nice and courtesy and professional..Thanks, All 5."
We responded:
"Thank you for the 5-star review Marvin! Our agency appreciates your business and continued support! We look forward to servicing all your insurance needs! Rita Johnson"
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Amy C. (Ga_Peaches_269)

October 12, 2023

1  out of  5
rating by Amy C. (Ga_Peaches_269)
"The 2 people I talked to had very rude attitudes very unprofessional decided not to spend my money with this company I went to another state farm in griffin, they was very nice very helpful and very professional. I do not recommend Connie at Rita Johnsons state farm!"
We responded:
"Amy English-Cheeves: We're genuinely sorry to hear about your negative experience and apologize for any inconvenience you may have encountered while speaking with our team. Providing excellent customer service is our top priority, and it's clear that we fell short in this instance. Your feedback is important to us, and we will use it as an opportunity to improve and address any issues that may have arisen during your interaction. -Rita "
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Umay Pinnock

March 29, 2023

5  out of  5
rating by Umay Pinnock
"Great customer service. Always able to resolve any issues, quickly and efficiently."
We responded:
"Thank you Umay! We appreciate your business and the 5 star rating!!! "
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Billy Amerine

August 31, 2022

4  out of  5
rating by Billy Amerine
"good folks"
We responded:
"Thank you Mr. Amerine! We look forward to serving you again in the near future! Rita Johnson"
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Nancy Luke

April 12, 2022

5  out of  5
rating by Nancy Luke
"They are a good agency to do business with."
We responded:
"Thank you so much Mrs. Luke! We appreciate your business, and thank you for allowing us to help with your insurance needs! Rita Johnson"
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Ndji Johnson

March 5, 2022

5  out of  5
rating by Ndji Johnson
"Nice and friendly"
We responded:
"Thank you Ndji! We appreciate the 5 star rating!! Rita Johnson"
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David Johnson

July 30, 2021

5  out of  5
rating by David Johnson
"The Rita Johnson State Farm Agency handled my RV roof claim in a very professional manner. I've done business with a State Farm agency for over 20 years. Have been with the Rita Johnson Agency for about 1 year. They met my expectations and would rank right up at the highest levels in all aspects of performance."
We responded:
"Thank you David! We appreciate the 5 star rating!! Rita Johnson"
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Randy Hightower

June 8, 2021

5  out of  5
rating by Randy Hightower
"They are always courteous, and professional. The only insurance agency I use."
We responded:
"Thank you Mr. Hightower! We appreciate your business, and thank you for your 5 star review. Please tell your friends and family to call us! Rita Johnson"
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Dayna Pollard

February 8, 2021

5  out of  5
rating by Dayna Pollard
"My agent was awesome she self explain absolutely everything down to a tee,"
We responded:
"Thank you for your response, and we appreciate your business! Rita Johnson"
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Laureine Shine

January 30, 2021

5  out of  5
rating by Laureine Shine
"Good as usual"
We responded:
"Thank you for your response! We appreciate you making time to comment! Please continue to call us for ALL your insurance needs!"
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Courtney

January 29, 2021

3  out of  5
rating by Courtney
"Overall great, but I didn't like how one agent spoke to me when answering questions about my concerns."
We responded:
"We apologize for any lack of service that you may received. Please don't hesitate to reach out to me directly if you continue to have questions or concerns! Thank you, Rita Johnson"
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chris bostwick

October 23, 2020

5  out of  5
rating by chris bostwick
"I called to remove and replace insurance coverage from one vehicle to another and the young lady that assisted me (Nikki) was the most professonial person I think I have ever dealt with thank Rita Johnson for hiring such professional and caring people."
We responded:
"Thank you so much Mr. Bostwick for your kind words, and for your business! We love Nikki, and she loves working with great customers like you!! Thank you again!!"
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Bettyann Frattallone

August 30, 2020

2  out of  5
rating by Bettyann Frattallone
"Overpriced... customer service was great....got insurance for $700 less with a good company."
We responded:
"Thank you for allowing us to quote you! If you decide to change your mind, please give us a call! Thank you! Rita Johnson"
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Stacy Morris

August 24, 2020

5  out of  5
rating by Stacy Morris
"Angel is an Angel she answers all my questions and points me in the right direction. The rest of the staff is just awesome."
We responded:
"Thank you so much for taking the time to post this review! We appreciate your loyalty to our agency! I will pass this lovely message onto Angela! Have a wonderful day and stay safe!! Rita Johnson"
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Umay Pinnock

August 11, 2020

5  out of  5
rating by Umay Pinnock
"Called and got a great rate for car insurance. Anna the representative I spoke with was friendly and informative. Discussed other insurance options. Looking forward to doing more business. Definitely recommend them for your insurance needs."
We responded:
"Thank you so much for the response! Anna is great! We thank you for your business! Rita"
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Dae

July 3, 2020

5  out of  5
rating by Dae
"Awesome staff, always take care of me. I even missed payments and they've worked with me."
We responded:
"Thank you Diea! We appreciate your business!"
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bryston clements

November 26, 2019

1  out of  5
rating by bryston clements
"Very disrespectful people gives you nasty attitudes and aren’t willing to help you at all would not recommend going here"